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Support & Downloads

Support and downloads

Below you will find information on support for the gFM-Business product line as well as downloads and documentation for gFM-Business Free, Light, Professional, Custom and the open license.

Download product documentation

All product documentation can be read across all platforms in PDF format. To view PDF documents under Windows, a corresponding program such as the free Adobe Acrobat Reader required.

Information and brochures

Installation and setup

Customizing, internal documentation

Tips, instructions and interfaces for FileMaker and gFM-Business ERP

Tips & instructions
FileMaker tips and instructions

Working with the gFM-Business ERP software

gFM-Dental product brochure for dentists

Application scenarios for gFM-Business

Application scenarios of gFM-BusinessThe CRM and merchandise management system gFM-Business is based on the database management system FileMaker 13, which is available for Windows, Mac OS X and with FileMaker Go for the Apple iPad. In most cases, the database should be shared with several users in the network. Due to different local requirements, the databases can be shared in the network in different ways.

In this document we present two possible scenarios of how gFM-Business ERP can be used in companies with several users in the network or externally via the Internet:

  • Database sharing in the local network. This scenario describes the sharing of databases in the local network with FileMaker Pro or FileMaker Server and access from outside via VPN tunnel.
  • Database release on the Internet. This scenario describes the sharing of databases on the Internet using a web server and FileMaker Server 13 or gFM Business Cloud.
  • Application scenarios for gFM-Business (PDF, DIN A4, 1 page, 1.1 MB)

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Support Plus packages for FileMaker and gFM-Business

With our Support Plus packages, we support you in all matters relating to Claris FileMaker or the gFM-Business ERP software. Our hourly rate is based precisely on your personal requirements.

Personal service and support

All prices quoted on this website are license prices and do not include personal support. This is subject to a charge and can be obtained by e-mail, telephone and, if required, remote access.

FileMaker training and coaching nationwide with our AnyDesk tool.

AnyDesk remote maintenance for Mac and WindowsIf you have problems with FileMaker or one of our software products, you are welcome to make an appointment with us for remote maintenance. For this purpose, we use the widely used remote maintenance tool AnyDesk, software made in Germany. The software is ISO 9001:2008-certified by TÜV Süd and transmits all data with 256-bit AES encryption.

The remote maintenance tool is available for macOS and Windows. With TeamViewer, personal support from us is just a mouse click away.

1. download remote maintenance tool

Download the gofileMaker.de Support-Tool for Mac OS X or for Windows on your computer and install it. On Mac OS X, the tool will be available directly in the menu bar. Under Windows, an icon is automatically created on the desktop.

2. start the remote maintenance tool

Give us a call or send us an e-mail to arrange an appointment for remote maintenance. Start the remote maintenance tool at the agreed time and call us to start a remote maintenance session.

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ERP software as flexible as your company.
We will be happy to advise you.

Customizable ERP software for Mac, Windows and iOS.

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